Wallet, Payments, Winnings & Withdrawals Policy
How your member wallet is funded, used, and withdrawn.
Last updated October 5, 2026 · Version 2026-10-05.4 · Draft
1. Why there is a wallet
Your wallet is an account ledger. Every deposit, ticket purchase, prize credit, refund, and withdrawal is a recorded transaction. We need it because many prizes are small: a $4 Team prize split 26 ways is about 15 cents each, which cannot sensibly be sent to a bank one drawing at a time. Instead, it is credited to your wallet, where you can use it or withdraw it.
2. Funding
Deposits are made by bank transfer (account-to-account / ACH) through our payment provider. We do not accept credit cards.
Deposits are not open yet. They will open once our payment provider is approved and our Oregon authorization is in place.
3. Who holds your money
Counsel review required · The final policy will name who legally holds member funds and how (for example, a custodial or "for benefit of" account with our payment provider or bank). Until counsel and the provider confirm the structure, we make no claim that funds are escrowed, held in trust, bank deposits, or FDIC-insured.
4. What your balance shows
- Available: settled funds you can use or withdraw.
- Pending: deposits waiting for the bank transfer to settle, and amounts under review. Pending funds cannot be spent.
- Winnings: prize credits after official validation, added to your available balance.
We do not offer promotional or bonus credits. If we ever do, they will be labeled separately with their restrictions.
5. Using your balance
Your available balance pays for tickets and our service fee. An order your balance cannot cover is not placed. We may block use of the balance until your age, identity, location, self-exclusion, and security checks are satisfied.
6. Withdrawals
You may withdraw your available balance to your verified bank account through our payment provider. We never charge a withdrawal fee. Withdrawals may be subject to identity checks, bank transfer timing, holds for fraud or anti-money-laundering review, and the provider's terms.
Counsel review required · Counsel and the provider to confirm whether all deposited funds or only winnings are withdrawable, plus minimums, maximums, and processing times.
7. Reversals and returned transfers
If your bank returns or reverses a deposit, or a credit was duplicated, made in error, or fraudulent, we may reverse it. A negative balance may restrict further activity until it is resolved.
8. Dormant balances
Counsel review required · Treatment of dormant balances and unclaimed-property (escheat) obligations to be set with counsel and the provider.
9. Verification and anti-money-laundering
We and our payment provider verify identity and monitor transactions as the law requires. We may delay or decline a transaction while we review it.
10. Contact
Questions or complaints: support@thelottowinnersclub.com or +1 (707) 874-5715 (answered by our AI receptionist).